Refund Policy

​

At Dreams2Reality, we deeply appreciate every donation and contribution made to support our mission of improving the lives of South Africans and strengthening our economy.

Because we are a non-profit organization, we rely heavily on public generosity. Therefore, we ask that you carefully consider your decision to donate. However, we do understand that mistakes can happen.

1. Donations

• All donations made to Dreams2Reality are considered final and non-refundable.

• In rare cases of an error (such as duplicate transactions or incorrect donation amounts), we will review and process refund requests where appropriate.

2. Event Payments and Fundraisers

• If you have paid to attend an event organized by Dreams2Reality and the event is cancelled, you will be entitled to a full refund.

• If you cannot attend an event you registered for, refunds may be granted at our discretion if requested at least [insert number, e.g., 7] days before the event.

3. How to Request a Refund

If you believe a refund is necessary, please contact us within 30 days of your donation or payment, providing:

• Your full name

• Proof of payment (receipt, transaction reference, or screenshot)

• Reason for the refund request

You can email us at: [insert email address]

4. Processing Time

Approved refunds will be processed using the original payment method within 10–14 business days.
Please note that banks and payment providers may take additional time to reflect the funds in your account.

5. Changes to This Refund Policy

Dreams2Reality reserves the right to amend this Refund Policy at any time. Updates will be posted on this page with a new effective date.